If you make calls with a VoIP app on your computer, then yes. Otherwise, your computer does not need to be connected. You can complete calls as long as you have internet access and a VoIP-enabled phone or smartphone.
Alternatively, you can forward calls to any other phone you have, and callers will never know.
At a consumer level, Skype uses the same technology as Vantact—VoIP.
Skype and Google Voice are simple VoIP solutions that allow free messages and calls over the internet meant for personal use.
In contrast, Vantact is a complete business communications solution. It covers phone calls, email, SMS, call recording, analytics, CRM, and more.
Vantact also has a dedicated support team and business features to improve productivity and lower costs.
A virtual number is a phone number that isn’t directly associated with a person or business. These phone numbers can also be used to track response rates from specific marketing campaigns.
For example, this is great for long-distance callers because they can dial a local virtual number to them and still reach your team.
In most cases, you will not be able to connect calls if there’s a power outage. Our VoIP phone system works over the internet. During a power outage, your router will not be able to function, which means there will be no internet access.
The only exception to this is if you have a backup power source that could power the router (and therefore maintain your internet connection). If you use Power over Ethernet (PoE), that may need backup power as well.
Vantact’s system can automatically re-direct calls to cellphones, softphones, PC or landlines automatically if your phones happen to go offline due to a power outage or internet outgage.
No, there are no practical limitations on our business voice service. You can make as many calls, users, and phone numbers as needed.
Additionally, it won’t cost you a fortune to upgrade your current plan. The major strength of our virtual phone system is that it’s easy to upgrade as your business grows.
The only thing you need to make sure of is that your internet connection is fast and stable. Your call quality and reliability will be dependent on this.
For emergency calls, Vantact provides the Enhanced 911 (E911) feature. This feature allows public safety staff to know the address of your phone call.
No, we do not provide internet service as a part of our plans.
If you currently have an ISP (Internet Service Provider), you would have no problems with speed or reliability. A business will require at least 100kbps per phone line (or 0.1 Mbps).
The number of calls depends on the number of phones you have in the company. Each phone can make and receive calls.
No, you do not need to have an existing VoIP phone. Since VoIP phones adhere to approved internet standards, you can bring your own, buy one, or lease one.
You can skip the desk phone entirely and use the Vantact App on your desktop, laptop, or smartphone to complete calls over VoIP.
Vantact offers the flexibility of month-to-month service for business VoIP.
The call quality of cloud communications systems depends on the speed and reliability of your internet.
You will hear a vast improvement in call quality compared to traditional landlines. Landlines don’t have as much audio bandwidth, which can result in muffled or fuzzy calls. VoIP calls achieve this through HD Voice technology.
The number of HD Voice calls you can handle will depend on how fast your internet download and upload speed is. Find out your internet speed by taking our VoIP speed test.
