Enterprise Grade

Cloud PBX
that just works.

Plug in a phone or open our app. Your implementation specialist handles the rest. No IT staff required, no complex setup, no downtime during migration.

dashboard.vantact.com

Getting Started

Three steps. That’s it.

No six-month deployment, no consulting fees, no disruption. We move you to cloud communications in days, not months.

1

We Design It

Your dedicated implementation specialist learns your business, recommends hardware, and designs your entire call flow. Routing, greetings, voicemail, and mobile setup are all done before a single phone is plugged in.

Your Vantact Guru
Implementation Specialist
Call flow designed
Hardware recommended
Numbers ported
2

You Plug In

Phones arrive pre-configured. Connect them to your router and they register automatically. Prefer software? Download our desktop or mobile app and log in. That’s it.

Desk
Mobile
Desktop
3

You’re Live

Manage everything from your browser. Add users, change call rules, check analytics. No IT staff needed. Your guru is always a call away if you want help.

manage.vantact.com
Users+ Add
Call FlowEdit
VoicemailConfigure

Capabilities

What you get vs. why it matters

Stop paying for tiers. The entire core suite is standard, add high-impact AI add-ons to give your team a competitive edge.

How It Works

Intelligent Auto-Attendant

Multi-level IVR routes calls based on time of day, caller input, and custom rules you set from your browser.

Call Queues & Hunt Groups

Distribute calls with round-robin, least-recent, or ring-all strategies. Music on hold and position announcements included.

Voicemail to Email

Every voicemail delivered as an audio file straight to your inbox. Listen, forward, or archive without touching a phone.

Mobile & Desktop Apps

iOS, Android, and desktop softphones. Your extension follows you everywhere so you can call, transfer, and conference from any device.

Why It Matters

Never Miss a Lead

Every call reaches the right person instantly. Find-me/follow-me and cell integration mean zero unanswered opportunities.

Cut Hardware Costs

No on-site PBX hardware to maintain. No technician visits. Updates are automatic and remote, one click from our team.

Enterprise Security

TLS encryption on all calls, the same protocol used by governments. E911 support, audit logs, and optional call recording for compliance-sensitive teams.

One System, Every Location

Toronto, Vancouver, or a home office in Manitoba. All locations share the same system, same extensions, same call flow.

Everything included. No add-on fees.

45+ features ship with every plan. Here are the ones businesses ask about most.

IVR / Auto-Attendant
Multi-level menu routing
Business Hours Routing
Time & schedule-based rules
Conference Rooms
Virtual meeting bridges
Call Transfer
Blind, attended, or warm
Find-Me / Follow-Me
Ring multiple devices
Paging & Intercom
Company-wide announcements
Caller ID Control
Per-user or company-wide
Call Listen & Barge
Real-time agent coaching
DND & Blacklisting
Block unwanted calls
E911
Location-based emergency
Call Park & Retrieve
Team call handoff
Hunt Groups
Smart rollover distribution
Hot Desking
Log in to any desk phone
Busy Lamp Fields
See who's available at a glance
Need call recording, SMS, or eFax?
Unlimited Call Recording, Business SMS & MMS, and Email-to-Fax are available as premium add-ons.
See all add-ons

Frequently Asked Questions

Can I keep my existing phone numbers?
Yes. We handle the entire number porting process for you. Local, toll-free, or vanity numbers. Your customers won’t notice the switch, and there’s zero downtime during migration.
Do I need to buy specific phones?
No. You can use our desktop and mobile softphone apps with zero hardware. If you prefer desk phones, we support any SIP-compatible device including Yealink, Poly, Cisco, and more. We’ll recommend the best fit for your budget.
How long does setup take?
Most businesses are live within days. Your implementation specialist designs the system, pre-configures phones, and ports numbers in parallel. When hardware arrives, you simply plug in and start calling.
What if I need to change something later?
Everything is managed through a web dashboard. Add users, edit call flow, change greetings, update voicemail. No technician required. Your employees also get their own portal to manage their extension settings.
Can remote employees use the same system?
Absolutely. Every employee gets an extension that works on desk phone, smartphone, tablet, or desktop. They can call, transfer, and receive voicemails with your company’s caller ID from anywhere in the world.

White Label This Solution

Are you an MSP or IT consultant? Add our Cloud PBX to your portfolio under your own brand. Set your own margins and own the customer relationship.

Join the Partner Program

Ready to modernize your phone system?

Talk to an implementation specialist today. We’ll design a system around your business, not the other way around.