What types of analytics reports do you offer?

Vantact provides analytics and reporting for both your calls.e.

You’ll get a real-time overview of your customer’s data, plus the ability to create your dashboards.

With Vantact, you’ll also be able to create reports based on:

  • User calls
  • Call duration
  • Inbound, outbound call volume
  • Average calls per day, per user
  • Number of calls answered
  • Average talk time