Yes, we make sure that our systems are always secure on our end. In general, your VoIP phone system offers more security features than traditional landlines.
It’s good practice to secure your data networks on your end. Choose a secure password that you don’t use elsewhere, memorize your security PIN, and you will enjoy a strong phone system.
Yes, of course. As long as you have access to the internet, your VoIP phone system can follow you.
Two of the top advantages of having a hosted VoIP service is the portability and cost. You can continue to take calls via smartphone, laptop, or even an analog phone if you have the right adapter/router.
Some countries may restrict SIP-based internet traffic, so check before you fly. Additionally, E911 address information should be updated so you can reach emergency services.
Quality of Service (QoS) is a service that allows you to prioritize your internet to your VoIP devices. Most users won’t need to meddle with it, but if you do, Vantact support will guide you.
For example, other employees may browse the internet, stream videos, and listen to music. All these services take up bandwidth, which all compete for your internet’s phone service. QoS ensures that enough bandwidth is available for your VoIP phone system.
No, because your business phone system is hosted in the cloud, Vantact performs all the maintenance for you. Plug your phones in and enjoy reliable, ultra-clear phone service!
A virtual phone system is managed exclusively by the VoIP service provider. All you need to focus on is maintaining a fast and internet connection.
You don’t need a technician to install your business phone system in most cases. For most business users, they can set up their VoIP phone system on their own. No technicians or installers to worry about.
Vantact provides a plug-and-play functionality and makes it very easy to enjoy using a cloud-based phone system. Once you’ve plugged your phone devices in, you can manage its settings online from your browser.
If you have special requirements that require further assistance, we’re available to help you along every step of the way.
No, you do not need an existing phone number to use VoIP. We have thousands of local numbers that you can choose for your business. You can select any phone number you want, including ones in a different area code. The number belongs to you and can be ported out if you require to change providers.
Yes, Vantact offers number porting, which allows you to transfer all of your current business numbers over. It’s a good idea to maintain your existing service until porting has been completed
There is a multitude of business features that will improve the quality of life and productivity of your business.
Vantact provides analytics and reporting for both your calls.e.
You’ll get a real-time overview of your customer’s data, plus the ability to create your dashboards.
With Vantact, you’ll also be able to create reports based on:
Vantact can create a recording using a text-to-speech engine.
Vantact also offers professional in-studio recording for an additional cost.
